1. About this policy
This Privacy Policy explains how Tukhor Software & Web Solutions ("Tukhor", "we", "us") handles personal information when you visit tukhor.xyz, contact us, or use our services. It should be read with our Terms & Conditions.
We are based in Sobujbag, Bogura, Bangladesh, and we handle information in line with applicable laws of Bangladesh.
2. What we collect
We collect only what we need to respond to you and deliver our services.
| Source | What may be collected |
|---|---|
| Inquiry form | Your name, phone number, the service you are interested in, and the project details you write. |
| Email, phone and messages | Your contact details and whatever you share when you write or call us. |
| Project work | Business, school or team information, content and files you give us to build or support your project. |
| Technical data | Basic server and connection data such as IP address, browser type and pages requested, which web servers commonly record. |
Please do not put passwords, national ID numbers, bank details or other sensitive information in the inquiry form.
3. How we use your information
- To reply to inquiries and prepare quotations.
- To plan, build, deliver and support your project.
- To send project-related messages such as updates, invoices and support replies.
- To keep our website secure and prevent spam or misuse.
- To meet legal, accounting and record-keeping duties.
We do not sell your personal information.
5. Third-party services on our website
Our pages load some resources from outside services, such as web fonts and icon libraries, and a design framework. When your browser loads them, those providers can see technical data like your IP address under their own privacy policies.
Our site includes links to other websites, including social media and partner sites such as RxStok. We are not responsible for their content or privacy practices, so please read their policies.
Our website also uses a site verification tag so we can use Google's search tools to monitor how the site appears in search results.
7. How long we keep information
We keep inquiry and project information for as long as needed to respond to you, deliver and support the project, and meet legal and accounting needs. After that we delete it or make it anonymous where reasonably possible. Retention periods for a client system can be set in your agreement.
8. How we protect information
We use reasonable technical and organizational measures, such as access controls and restricted access to stored inquiries. No method of storage or transmission over the internet is completely secure, so we cannot promise absolute security.
9. Your choices
You can contact us at any time to:
- Ask what personal information we hold about you.
- Ask us to correct information that is wrong.
- Ask us to delete your information, unless we need to keep it for legal or accounting reasons.
- Ask us to stop contacting you.
We will reply within a reasonable time. We may need to confirm who you are before acting on a request.
10. Data in systems we build for you
When we build a school, shop or custom system for you, the records you store in it, such as student, staff, customer or sales data, belong to you. You decide what to collect and who can access it, and you are responsible for having any permissions required, including guardian consent for student information.
We only access that data to build, fix and support your system, as agreed with you, and we treat it as confidential.
11. Children
Our website is meant for adults and organizations. We do not knowingly collect personal information from children through the inquiry form. If you think a child has sent us information, please contact us and we will delete it.
12. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows the latest version. Please check back occasionally.
13. Contact us
For questions or requests about your information, please contact:
- Email: info@tukhor.xyz
- Phone: 01313-661147
- Address: Sobujbag, Bogura, Bangladesh